We cannot wait for you to receive your order! Here in the south, we believe patience is a virtue. That being said, we aim to get your orders to you as quickly as possible. At this time, we only ship within the U.S., Monday-Friday excluding business holidays.
If you are international, please contact us at firstname.lastname@example.org with the items you are interested in ordering and the address and we will get you a shipping cost.
Orders totaling $125 or more within the U.S. ship for FREE.
Shipping is calculated based on weight and destination.
Standard fees are anywhere between $3.95 and $9.95 up to 5lbs.
We do not have a mark-up on our shipping and we do not charge a handling or processing fee. We charge exactly what USPS, Fedex and UPS charge us.
Our shipping estimates are between 5-7 business days* (average 3-5) ONCE SHIPPED. Items ship via USPS first class, Fedex and UPS most often. Our custom-made items and graphic t-shirts may take a few days longer since they are processed and printed at time of order.
Our Graphic Tees are designed and printed on demand just for you! This means, they come directly from the printer and processed only when you order. It may take up to 7-10 business days for your custom item/tee to arrive due to processing and printing.
Our Worth the Wait items take anywhere for 8-10 business days for delivery (up to 12 during the holidays). They are coming directly from the manufacturer. These will be specifically labeled for you in the description.
*This does not include our 2-3 day processing time. We process and ship orders Monday-Friday excluding business holidays.
Once your package has shipped, you will receive an email with a tracking number. You may track your order here Track Your Order – Southern Soul Collectives.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
Similar to Amazon, we have warehouses across the U.S. which allows us to offer a wide variety of quality items. This means, some orders may be shipped separately. We will always do our best to bundle as much together as we can.
Shipping is non-refundable. Unfortunately, we cannot be responsible for lost or stolen packages as we have no control over the items once they leave our warehouse and are in the hands of the carrier. Please contact the shipping carrier directly for any lost, stolen or damaged packages.
If you have any other questions, please contact us at email@example.com.