Shop Pay offers you the option to pay in full at checkout, or to split your purchase into 4 equal installment payments. You can't adjust the number of installment payments or the price range available for Shop Pay Installments.

You have the option to pay for orders between $50 and $3,000 USD, including discounts, shipping and taxes, in 4 installments.

To use Shop Pay Installments, your shipping address needs to be in the United States. 

Fees or penalties

There are NO additional charges, interest rates, or late fees. You can pay your balance off early without penalty. However, if you make a partial payment or late payment, then future applications to use Shop Pay Installments might be affected.
 

Credit scores and eligibility

Your credit scores aren't affected if you use Shop Pay Installments. However, if you don’t pay an installment, or you make a late payment, then your eligibility for making purchases using Shop Pay Installments in the future might be affected.

Discover, Amex, Mastercard, Visa, Diner's Club, Paypal, Google Pay, Shop Pay and Shop Pay Installments.

We sell your favorite top boutique brands such as Judy Blue, Kancan, Risen, Umgee, White Burch, Hailey & Co., Andree by Unit, Savanna Jane, Bella+Canvas and 143 Story just to name a few.

We have many more in our collectives and are always shopping for new and exciting brands!

Unsure of sizing? Check out our sizing page which has videos, model photos and measurements, and our blog for tips on finding the perfect fit when shopping online. 

Size out of stock? Email us at info@southernsoulcollectives.com. We have a large network and may be able to find it for you, just ask!

Please read our shipping policy here.

note* Shipping is non-refundable. Unfortunately, we cannot be responsible for lost or stolen packages as we have no control over the items once they leave our warehouse and are in the hands of the carrier. Please contact the shipping carrier directly for any lost or damaged packages.

Your package should arrive within 5-7 business days once shipped.

White Label items take anywhere for 8-12 days for delivery. They are coming directly from the manufacturer. 

Please allow 1-2 days for processing, Monday-Friday.  Most products ship same day, if ordered before 3p.

Please visit the tracking page here to get the latest information. Once a package ships, we cannot control delays through USPS and UPS, our shipping carriers.

We will be tracking your package right along with you to ensure it arrives in a reasonable amount of time.

Similar to Amazon, we have amazing vendors and warehouses across the U.S. which allows us to offer a wide variety of quality items.

This means, some orders may be shipped separately. We will always do our best to bundle as much together as we can.

Our Custom items and graphic tees are designed by us and/or printed as close to you as possible!

They come directly from the printer and processed only when you order. This is a more eco-friendly way to printing. It may take 5-10 days for your custom item/tee to arrive due to processing and printing, but it will be worth the wait! 

All orders are processed and shipped out within 1-2 business days, Monday-Friday. Please note that we do not ship on weekends. 

Most orders ship same day. Please allow extra time for your order to be processed during holidays and sale seasons.

Please contact us at info@southernsoulcollectives.com if you do not receive a confirmation email within 5 business days from the day you completed your payment.

If your order has been sent, sometimes it takes up to 48 hours for tracking info to show up in the tracking system. you may check your tracking here. 

If no information is available yet, please check back for the latest information.

Unfortunately, once an order is placed, we are unable to cancel it.

In cases of an overstock sell, we reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized.

If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment. 

Our goal is to ensure you have a great shopping experience, love the products you purchased and come back again! We understand it's not always a match made in Heaven.

If you are not satisfied with your order, we ask that you contact us immediately upon receiving your order and give us an opportunity to make things right.

Please refer to our returns & refunds policy here.

Processing returns may take up to 14 business days from the day we receive your return.

We will email you to confirm once your return has been processed.

Please refer to our returns and exchange policyhere.

If you have any remaining questions, please feel free to reach out to us at info@southernsoulcollectives.com.